Privacy Policy

Completed Home Improvements SD
Effective Date: 28 Feb, 2025

1. Introduction

Welcome to Completed Home Improvements SD. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (completed-sd.com), contact us, or use our services. By accessing our services, you agree to this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Project details and preferences

b. Non-Personal Information:

  • IP address

  • Browser type

  • Cookies and tracking technologies

  • Device information

c. Communication Data:

  • Text messages and calls made to and from our business

  • Customer service interactions

  • Feedback or reviews provided

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services

  • To communicate with you via calls, texts, and emails

  • To process transactions and send invoices

  • To personalize your experience on our website

  • To comply with legal obligations

4. A2P 10DLC Compliance (Texting & Calling Regulations)

Mobile data sharing with third parties is NOT permitted.

To ensure compliance with A2P 10DLC regulations, we follow these guidelines:

  • Opt-In Requirement: By providing your phone number, you consent to receiving calls or text messages from us regarding your inquiries, services, and project updates.

  • Opt-Out Option: You can opt out of receiving messages at any time by replying “STOP.”

  • Data Security: We do not sell or share your phone number with unauthorized third parties.

  • Usage Transparency: Calls and texts are used strictly for business purposes, such as scheduling, service updates, and customer inquiries.

5. How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse.

6. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Service providers who help us operate our business

  • Legal authorities if required by law

  • Third-party payment processors (if applicable)

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of communications

  • Request details about the data we collect

8. Cookies & Tracking Technologies

We use cookies and analytics tools to improve user experience. You can manage cookie preferences in your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy as needed. The latest version will always be posted on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding this policy, please contact us:

Completed Home Improvements SD
8383 Clairemont Mesa Blvd. #10, San Diego, CA
Phone: +1 (619) 746-7871
Email: help@completed-sd.com
Website: completed-sd.com

By using our services, you acknowledge and agree to this Privacy Policy.